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When the catering industry is undergoing digital reform, the focus of society's focus on catering reform is on market-oriented public restaurants, but the catering format of canteens in enterprises and institutions has been ignored.in today's internet +In the context of the rapid development of the times, how to adapt to the development and transform the traditional canteens of enterprises and institutions into an Internet-enabled canteen? +Smart canteens improve user experience and complete the transformation and upgrading from traditional canteens to smart canteens.
Smart canteens combine the current mainstream mobile Internet technology and biometric identification payment technology to optimize traditional canteen dining processes, payment methods, and big data collection, improve canteen service levels and management efficiency, and help canteens complete Internet reform.
Current status of traditional canteens
Through research on traditional canteens, we found that many traditional canteens still use the prepaid card system and there are many problems. This technology is very easy to be broken, and prepaid cards are very easy to be copied and stolen, so there is great financial security. In addition, using traditional manual cash or self-service equipment to recharge is very inefficient, has poor employee experience, and makes cash management troublesome.
At the same time, the account is in offline mode, which requires frequent card reading and writing, which can easily cause damage to the card and increase the workload of redoing the card. At present, because many traditional canteen equipment are old and cannot be purchased, they do not receive normal after-sales support, which also seriously affects the normal management and operation of the canteen.
How to achieve smart canteen goals
Adopt today's latest, mature and secure Internet +technology and payment technology to create a new generation of smart canteen solutions, using an aggregated payment solution to realize payment by card, scan QR code, and palm vein payment.
Technical introduction to smart canteen application solutions
Consumption management implements the following main functions:
1、To realize virtual account consumption, employees can display the virtual account payment code through the mobile WeChat official account or WeChat card package to pay or bind physical cards or palm vein characteristics to achieve payment;
2、Employees can complete account recharge, resignation withdrawal, physical card loss report, consumption inquiry, recharge data inquiry, etc. through mobile phones, self-service terminals and other devices;
3、Employee subsidies can be imported into system virtual accounts in batches and managed;
4、Foreigners can apply for virtual cards and recharge them through their mobile phones or spend freely offline.
5、Consumer account classification can realize management needs such as partitioned dining, period management, cash withdrawal and other services, and provide customized consumption reports.
system framework
business process planning
top up: Self-service counter recharge: Recharge the account through offline self-service counters. On the self-service counters, employees can obtain the cardholder's account information by swiping their hand or physical card or mobile phone account QR code, and select the recharge amount and method.
Online recharge:Log in through the WeChat official account or card package: Service Hall - Recharge (custom recharge amount, etc.) - Enter the amount - Confirm payment. You can choose multiple online recharge channels, such as WeChat, bank, UnionPay, etc.
Payment: Employees can make purchases through palm vein recognition payment, mobile phones, and physical cards. On the personal information page, click on the QR code for ordering food and scan the dock at the consumption terminal. The consumption terminal reads the QR code information and deducts the corresponding virtual account amount, and displays consumption-related information on the consumption terminal.
You can also make purchases by binding a physical card or swiping your face or palm veins.Also supports UnionPay cards and mobile phones PAY、 UnionPay code, bank code, WeChat, Alipay and other direct consumption.